If you are a DirecTV subscriber and happen to encounter some problems with a Genie Remote, you can go online and access the DirecTV Help Center for instructions on how to fix common issues. However, if you’ve tried all those steps and the remote control is still not working, the only thing left to do is to reset the remote.
Unfortunately, the instructions on how to reset a remote control are not listed in the Help Center. But don’t worry because we got you covered. Today we’re gonna show you how to reset a DirecTV Genie Remote in just a few steps.
Get the DirecTV Genie Remote and point it away from the main receiver or any of its components.
Press the “Select” and the “Mute” buttons at the same time, holding them until the light on the remote flashes twice.
On the remote control keypad, press the numbers “9“, “8” and “1” all at the same time.
As pointed out by one of our visitors, another working option is to press the numbers “9“, “8” and “1” one after the other.
If the procedure was done properly, the light on the remote should flash four times and the remote control has been successfully reset.
If the light doesn’t flash four times, try to do it again and repeat the steps. Make sure that you accurately follow the steps provided above.
Most of the time, this will work and reset the remote control to its default factory settings enabling it to function properly. If it doesn’t, then the remote might probably be broken and needs to be fixed or replaced. If that is the case, then you’ll have to either contact DirecTV or go online and submit a request for a new/replacement unit.
Please take note that this tutorial was only tested to work on the Genie Remote (see above picture), not the DIRECTV Universal Remote Control. If you happen to have the Universal Remote model, you can still try and follow the steps listed above. If it doesn’t work, it means that it requires a different reset method.
I hope this quick tutorial was able to help you fix any issues you’re experiencing with the DirecTV Genie Remote. If you find this tutorial useful and helpful, please don’t forget to bookmark it or share it with family & friends or on your social media accounts.
If for some reason, this tutorial doesn’t help fix the issues you’re having with your remote control, check out this post on how to get a DirecTV remote replacement.