One of the most popular posts here on JaypeeOnline is a tutorial on how to reset a DirecTV Genie remote control that I published back in 2015. Up until now, it still gets a lot of page views and occasional comments.
Because of that, I have decided to provide another resource for the people who visit this blog looking for help and tips about DirecTV remote. In case the tutorial I mentioned above didn’t help fix and reset your DirecTV Genie remote, or maybe it broke, got chewed by your dog or simply got lost then you will need a new one to replace it.
Today, I’m going to show you how to get a DirecTV remote replacement for FREE and also where you can buy them. I will list links or websites where you can purchase both Genie or Universal remote control.
FREE Genie & Universal Remote from DirecTV
Before you panic and buy a new remote control try to contact DirecTV Customer Support and let them know that you are having issues with your remote control.
They will ask you a few questions and require you to perform a few checks to make sure that the device is not working. If they confirm that the remote control is not working, they could send and ship you one for FREE.
To do this, head over to the DirecTV Help Center page and contact Customer Support via Chat or via Phone Call using this number – 1-800-531-5000.
Buy Genie & Universal Remote from DirecTV
In case the procedure mentioned above doesn’t work, then you can purchase a replacement remote control from the DirecTV website. To do that, please follow these steps:
- Sign-in to your DirecTV account.
- Go to My Account, then select My Equipment.
- Click or Select Order New Accessories.
- Find the exact remote control model that you have from the available options.
- Click Add to cart.
- Review your order and then click on Check out.
I’m not sure how much DirecTV charges now for a replacement remote control but if you want to save money, you can compare prices with the links below.
Buy Genie Remote from Amazon
You can purchase a brand new DirecTV Genie remote control from Amazon (Canada & US). The items for sale are being sold by a third-party seller, not DirecTV but based on the thousands of positive reviews and 5-star ratings, you shouldn’t worry about making the purchase.
Buy Universal Remote from Amazon & BestBuy
If you’re looking to purchase the DirecTV Universal remote, you have more options. You can get them from Amazon and BestBuy (Canada & US). Just like the listings above, the remote controls sold on Amazon are from third-party sellers but also have very positive ratings and reviews. The items sold on BestBuy Canada are from third-party sellers online while the ones sold on the US website are sold by BestBuy.
Buy the DirecTV Universal Remote from Amazon Canada
Buy the DirecTV Universal Remote from Amazon US
Buy the DirecTV Universal Remote from BestBuy Canada
Buy the DirecTV Universal Remote from BestBuy US
So far, these are the only reliable places online that I’ve found where you can get or buy a good quality replacement for DirecTV remote controls. I will update this blog post if I find other reliable websites. I hope you guys find this post useful in finding a replacement for your DirecTV remote.
If you happen to know other reliable sources online or brick-and-mortar stores, please share it with us by leaving a comment below or using the Contact page. Thank you and have a great day!